Support
Contact Us
We're a small team and read every message. For most questions we respond within one working day.
General enquiries
Questions about the product, your account, or anything else.
support@squashcatalyst.comBefore you email
Upload failed or stuck?
Try refreshing the page — analysis often continues in the background. If it stays stuck after a few minutes, email us with the video name.
Forgot your password?
Use the forgot password link on the sign in page to reset it via email.
Want to cancel?
You can manage your subscription from your account settings page.
Billing question?
Include your account email address so we can look up your subscription.
Response time: within one working day · Monday–Friday